Company: Mama Joy | ماما جوي

Location: Al Aziziya, Doha, Qatar                                                                              Industry Vertical: Fast Food – Pizza & Burger Restaurant

Overview

Mama Joy is a popular fast-food restaurant in Qatar, known for its fresh and delicious pizzas and burgers, with a strong social media presence and a loyal customer base.

Choosing Odoo ERP in Qatar to Streamline Restaurant Operations

As Mama Joy expanded its customer reach and order volume, they began to face challenges in managing orders, kitchen workflow, and inventory across both dine-in and delivery channels. To overcome these hurdles and build a more efficient operation, Mama Joy partnered with a leading Odoo implementation provider in Qatar to deploy a tailored ERP solution that could meet their fast-paced restaurant environment.

Solutions

Mama Joy implemented key Odoo modules including Point of Sale (POS), Sales, Inventory, and CRM to optimize and automate core business operations. The Odoo POS system was customized for their restaurant setup, allowing for quick and seamless order-taking during peak hours. With real-time integration between POS and inventory, the team was able to maintain accurate stock levels and minimize ingredient shortages. The CRM module helped in capturing customer data and preferences, which supported better marketing and engagement strategies. Additionally, Odoo’s sales and reporting features empowered Mama Joy’s management team with valuable insights into best-selling products, peak sales hours, and customer behavior.  

Conclusion

Through the successful implementation of Odoo ERP in Qatar, Mama Joy transformed its fast-food operations into a modern, data-driven business. The integration of POS with sales, inventory, and CRM modules enabled faster service, better stock control, and stronger customer connections. This digital transformation has positioned Mama Joy for continued success and scalability, helping them deliver more of what Qatar’s food lovers crave—hot, fresh, and delicious meals every time.