Company: Empire Coffee

Location: Building 889, Street 245, Doha, Qatar

Company Overview 

Empire Coffee is a popular coffee brand in Qatar, known for its great roasted coffee and cozy café experience. It started in 2016 as a small kiosk inside Ezdan Hotel – Al Dafna and quickly grew into a successful business with several stores and its own roasting facility. Now, Empire Coffee offers fresh coffee beans, drip bags, capsules, and coffee tools to both regular customers and businesses. They care a lot about quality and are always looking for new ways to improve in Qatar’s growing coffee scene. 

Challenges 

Empire Coffee faced challenges in managing sales, inventory, and employee activities across multiple branches. They needed a smart, integrated system to streamline operations and improve overall efficiency. 

The Odoo Implementation process

To overcome their challenges, Empire Coffee chose to integrate Odoo into their operations with AGM Global Services, the leading Odoo development company in Qatar. AGM implemented customizations in the POS system to speed up sales and connect directly to inventory. They also set up Inventory Management to handle a wide range of products with different codes and stock levels. AGM enhanced the Sales module to better track orders and customer information across multiple outlets. Additionally, they improved Accounting and Finance processes for smoother invoicing and accurate financial management. Finally, AGM customized the Employees module to manage staff schedules, attendance, and performance efficiently across all locations.

Conclusion

The collaboration between Empire Coffee and AGM Global Services to grow and improve their business using technology. AGM made Odoo ERP fit exactly what Empire Coffee needed, making their work faster and easier. Customers get better service, stock is managed more smartly, and accounting is simpler. Now, Empire Coffee can grow bigger while keeping the quality that people love. This shows how the right technology, made to fit a business, can really make a big difference